Meet Carla

Standing alone under the withering glare of 16 angry men, I came face-to-face with my professional destiny reflected in their eyes and revealed through their scorn. On that Monday in September 1979, I was catapulted from the back office of data processing into the center ring of information technology’s assault on the workplace. Their obvious pain awakened me to a raw truth.

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Amid this turmoil, I discovered a fundamental flaw in management’s approach to changing how people work, and it wasn’t management’s fault; there had never been an opportunity to shift so many processes and access so quickly for so many.

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Standard management tactics weren’t equipped to navigate transformative change. Attention was needed to how technology was introduced into a process. But my awakening was dismissed by my management, who asserted, “We do data, not people.”

 

So, I went undercover. Determined to tackle how people can be supported during change, I pursued degrees and certifications in organizational change and development. With grit, determination, time, money, and grace from those closest to me, I honed my expertise and developed my superpower. For the next 40+ years, I designed tools, coached leaders, and built a legacy rooted in resilience and adaptability, transforming challenges into triumphs.

 

At CJL Innovations, we eliminate costly disruptions and ensure seamless transitions by fostering insights, ownership, and common purpose.

 

I invite you to consider your confidence level in the changes ahead. Where there is doubt, there lies opportunity.

 

Connect with me for a complimentary consultation. Together, we’ll ensure your next change initiative starts—and finishes—strong.